Manage patient expectations and reduce malpractice claims
Improperly obtained Informed Consent is in the top ten reasons for lawsuits. Informed Consent is a costly, resource-hungry process.
71% of physicians felt that patients blame bad outcomes on them because they don't understand medical risks.
48% of physicians said that better communication and rapport with patients would help avert lawsuits
"Consentapatient can create a bespoke Consent Portfolio in less than sixty seconds for each patient"
Traditional outpatient consent appointments are approximately 30 minutes.
A healthcare team performing 500 operations per year will spend 250 hours consenting patients.
18% of physicians sued said they would have kept better documentation, 8% said they would have spent more time with the patient, 7% said they should have explained or phrased things more carefully.
42% sacrificed 40 or more hours preparing for their defense.
Physicians advised keeping good records are the best way to fight malpractice lawsuit.
Consent portfolios are detailed ledgers of who said what, how, and to whom with every statement digitally signed and time-stamped by Physician and Patient.
Click here to download an example.
Consentapatient covers private, emergency, and elective procedures
from life saving surgery to dental and cosmetic work.
Why change the consent process?
Traditionally seeking and obtaining consent is a single act. The patient presents, and the Physician or Nurse Practitioner explains what he or she wishes to do and seeks the patient’s agreement to implement investigations and treatment. The paperwork is signed, the forms filed and consent is complete. This routine conceptualization of consent does not capture a significant component of proper consent, namely that it is ongoing.
Everyone agrees that obtaining capacitous consent is complex and if done properly, navigating and documenting each patients’ specific questions, differing priorities, idiosyncratic perceptions, contradictory feelings, unspoken fears, politely reframed concerns, shifting emotions, impulses and motivations is very challenging and time consuming.
Bloomsbury Health’s physicians; familiar with the pitfalls of traditional methods of Informed Consent set up a focus group with the objective to conceptualise a nuanced consent solution that’s not an impediment to swift and efficient healthcare but a technologically driven conduit for trust, respect, and effective therapeutic relationships across all specialties, procedures and treatments.
We reviewed different consent solutions but there were none addressing the exercise of free and dynamic consent, and so our focus was to correct this imbalance with consentapatient.
Consentapatient’s innovative and practical framework to consent workflows is a pentagonal model which ensures a patient’s understanding of their treatment develops over an evolving dialogue, where information sharing, adapting, questioning, and reflection can be supported.
A patient’s perceptions, priorities and wishes can now be robustly assessed, documented and communicated with their whole healthcare team who can now rely on open free unpressured dialogue and rely less on their ability to rapidly decipher subtle non-verbal cues.
Consentapatient improves communication before consent and makes better use of the time available, helping doctors focus on what matters to patients and helping patients take ultimate responsibility for their choice.
Consentapatient allows a patient to take, or at least share the burden of uncertainty, giving them the opportunity to explain their personal tolerance for uncertainties and risks.
An AI-powered multimedia Consent platform.
Consentapatient offers a systematic approach to maintaining and improving the quality of seeking and obtaining consent by creating a practical framework to adapt information for fair information exchange for supported decision making for all patients from all demographics in an unpressured environment. consentapatient does basic digital consent better than any other provider. In addition, we offer far more features to ensure the consent ‘process’, rather than just the ‘form’, is better. One must ensure the consent process is VALID in addition to the patient being INFORMED.